FAQs

Absolutely. Touch N Love ensures 100% privacy and discreet packaging. Every order is sealed in plain packaging with no product name or branding visible, so no one but you knows what’s inside. Your information is securely stored and never shared.

👉 Read more in our Privacy Policy or Why Discreet Packaging Matters blog.

We offer same-day express delivery in Islamabad and Rawalpindi. Orders from other cities across Pakistan are shipped through reliable courier partners and usually arrive within 2–4 working days.

👉 Learn more in our Shipping Policy.

You can pay via Cash on Delivery (COD) or Bank Transfer/JazzCash (for prepaid orders). COD is available across Pakistan for your convenience.

No worries. If your order arrives damaged, fake, or completely unusable, we’ll offer a refund or replacement after quick verification. For minor damage, we’ll replace the item once shipping is covered.

👉 See full details in our Refund & Return Policy.

Touch N Love is your one-stop sexual wellness store — offering premium condoms, lubricants, and intimate care products from trusted international brands like Durex, Skyn, ONE, Pulse, and OK.

👉 Explore our full collection here.

Yes! We source only 100% genuine, sealed, and original products directly from authorized distributors and importers. No copies, no replicas — guaranteed.

Every order is packed with privacy and care. We use plain, non-branded boxes and envelopes — no product names or logos appear anywhere. Even the delivery person doesn’t know what’s inside.

👉 Read our Discreet Shipping Explained blog.

Yes, once your order is dispatched, you’ll receive a tracking number via email or SMS. You can easily track your shipment’s status online.

Because we combine premium brands, genuine products, discreet delivery, and trusted service — everything designed around your comfort, privacy, and pleasure.

👉 Learn more about our story on the About Us page.